Privacy Policy
How we collect, use, and protect your personal information when you interact with our augmented reality and AI educational platform
Last Updated: January 15, 2025
Overview and Commitment
At desktopnextsword, we understand that your privacy matters. This policy explains how we handle your personal information when you visit our website, participate in our programs, or interact with our augmented reality and AI educational content. We're committed to being transparent about our practices and giving you control over your data.
We operate under Vietnamese data protection laws and international privacy standards. Our approach prioritizes your rights while enabling us to provide quality educational experiences in emerging technologies.
This policy applies to all services offered through desktopnextsword.com and any associated platforms we operate. When you use our services, you're trusting us with your information, and we take that responsibility seriously.
Information We Collect
Personal Information You Provide
Information Collected Automatically
When you visit our website, we collect certain technical information to improve your experience and understand how our platform is used. This includes your IP address, browser type, operating system, and pages you visit.
We also track how you interact with our educational content, including time spent on different sections, completion rates, and areas where you might need additional support.
| Data Category | Purpose | Retention Period |
|---|---|---|
| Account Information | Service delivery and communication | Duration of relationship + 2 years |
| Learning Analytics | Program improvement and personalization | 3 years from last activity |
| Technical Logs | Security and system optimization | 12 months |
| Marketing Preferences | Communication customization | Until you withdraw consent |
How We Use Your Information
We use the information we collect to provide and improve our educational services. This includes delivering course materials, tracking your learning progress, and providing personalized feedback on your projects.
Your data helps us understand which teaching methods work best for different learning styles, allowing us to refine our curriculum in augmented reality and AI technologies. We also use aggregated, non-identifying data to research trends in technology education.
We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or as required by Vietnamese law.
Communication-wise, we'll contact you about program updates, new courses that match your interests, and important policy changes. You can adjust these preferences anytime through your account settings or by contacting us directly.
Your Rights and Control
Under Vietnamese data protection regulations and our commitment to privacy, you have several rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible.
Access and Portability
Request a copy of all personal data we hold about you in a readable format. We'll provide this within 30 days of your request.
Correction and Updates
Update or correct any inaccurate information in your profile. You can make most changes directly through your account dashboard.
Deletion Requests
Ask us to delete your personal information, subject to legal retention requirements and legitimate business needs.
Processing Restrictions
Limit how we use your data while we address any concerns you have about accuracy or processing purposes.
To exercise any of these rights, contact us using the information provided at the end of this policy. We'll verify your identity to protect your information and respond promptly to legitimate requests.
Data Security and Protection
We implement multiple layers of security to protect your personal information. Our technical safeguards include encryption during transmission, secure server infrastructure, and regular security audits conducted by qualified professionals.
Access to your data is restricted to authorized personnel who need it for their job responsibilities. All team members receive privacy training and sign confidentiality agreements. We also maintain detailed logs of who accesses what information and when.
International Data Transfers
Some of our service providers may be located outside Vietnam. When we transfer your data internationally, we ensure appropriate safeguards are in place through contractual protections and adherence to recognized privacy frameworks.
Despite our security measures, no system is completely immune to threats. If a data breach affects your information, we'll notify you and relevant authorities within the timeframes required by Vietnamese law.
Third-Party Services and Partners
We work with carefully selected partners to deliver our educational programs and maintain our platform. These include payment processors, cloud hosting providers, and specialized software tools for augmented reality development.
Each third-party service provider is required to meet our privacy standards through contractual agreements. We regularly review these relationships to ensure your data remains protected according to the same standards we apply internally.
We don't allow these partners to use your information for their own marketing purposes or share it with other parties without our explicit approval and your consent where required.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our platform. These small data files are stored on your device and help us remember your preferences and improve site functionality.
Essential cookies are necessary for basic website functions like security and navigation. We also use analytics cookies to understand which content is most valuable to our visitors and performance cookies to identify and fix technical issues.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website features and functionality.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or prominent notices on our website.
Minor updates, such as clarifications or contact information changes, will be posted here with an updated "Last Modified" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of our services after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account or contact us to discuss your concerns.
Questions or Concerns?
If you have questions about this privacy policy or want to exercise your data rights, we're here to help.
Email us at info@desktopnextsword.com
Call us at +84915814681
Visit our office: 264K Lê Văn Sỹ, Phường 14, Quận 3, Thành phố Hồ Chí Minh, Vietnam